Home > Blog > Car Accidents > The First 48 Hours After a Car Crash: What Insurance Companies Don’t Want You to Know 

The First 48 Hours After a Car Crash: What Insurance Companies Don’t Want You to Know 

artsy photo of an analog clock

Insurance adjusters start working to protect their interests the moment your car crash gets reported in Mobile. While you are still shaken and dealing with the initial trauma and vehicle damage, they are already preparing to minimize your payout. The decisions you make in the first two days after a collision directly impact whether you recover full compensation or get trapped in a lowball settlement that could leave you paying thousands out of your own pocket.

At Andy Citrin Injury Attorneys, we represent car accident victims in Mobile every day, and we can tell you that most victims are not thinking whether the first 48 hours are critical; they are concerned about their injuries, their damaged car, and missing work.

Our experienced legal team can help! When we represent you, we guide you through those critical first hours and the entire legal process.

Why Are the first 48 Hours After a Car Crash So Important?

The first two days after your accident in Mobile are a critical period where your actions can have a significant impact on your ability to recover fair compensation. Insurance companies know this timeline intimately and have perfected the playbook to use it to their advantage. 

Medical Documentation Window 

The gap between your accident and your first medical visit determines whether insurance companies can successfully dispute your injuries. A medical visit within 48 hours creates an undeniable timeline connecting the crash to your injuries. Delays beyond this window give adjusters ammunition to argue that your injuries could have happened during any incident except the car crash they are liable for. 

Evidence Preservation Period

Physical evidence from the crash scene vanishes quickly, especially on Mobile’s busier roads. Skid marks fade, debris gets cleared away, surveillance footage gets overwritten, and witnesses begin to forget critical details. The first 48 hours offer your best chance to preserve critical evidence before it disappears forever.

Insurance Company Strategy

Adjusters contact accident victims soon after a reported crash – typically within hours, hoping to secure a recorded statement before you have a chance to talk to an attorney. They may even offer you a quick settlement before you have time to find out the full extent and value of your injuries and other losses. This aggressive timeline targets vulnerable victims who don’t yet realize what their claims are worth. 

What Should Victims Do in the First 48 Hours of Being in a Car Crash?

Being familiar with what you should do if you are involved in a car crash can help you remain calm.Preparing yourself mentally and having a general sense of what to expect and do first can make you feel more in control.

These are the initial steps to take in the first 48 hours after your car accident:

Remain Calm and Call Police to the Scene

Many at-fault drivers in Mobile may give a hardship story or try to convince victims not to involve police, promising to pay for damages directly or claiming the car accident is minor and doesn’t need a report. However, this is a trap; one that only benefits that at-fault driver.

Even if the at-fault driver hands you a bunch of cash, it is not going to be enough to cover all your damages. Always insist on an official police report regardless of what the other driver says or how minor the damage initially appears. Contacting police to the scene of your crash protects you in many ways: 

  • Creates Official Documentation: Police reports establish when and where the accident occurred, who was involved, and preliminary fault determinations that insurance companies cannot easily dispute. 
  • Prevents Changed Stories: Drivers who seem cooperative at the scene often change their version of events once they consult with their insurance company or realize the extent of liability. 
  • Satisfies Alabama Reporting Requirements: State law mandates accident reports for crashes meeting specific criteria and failing to report can create legal complications for your claim. 
  • Provides Witness Information: Officers collect contact information from witnesses that you might miss while dealing with shock and confusion. 

Seek Medical Care Immediately

Visit an emergency room or urgent care facility within hours of your accident, even if you feel fine. This protects both your health and your legal claim. Many serious injuries may be internal and may not even cause immediate pain but can worsen dramatically without early intervention.

Seeking immediate medical care is crucial to your health. Your body masks injury symptoms due to the release of adrenaline and shock immediately after the trauma of your crash. Even if you feel fine, you could have serious internal injuries. Time is critical for many internal injuries, such as internal bleeding, damaged organs, or brain trauma. Waiting to seek treatment could impact your ability to recover. 

Heading to your local ER or urgent care center right away protects your claim. When you visit the ER or any medical facility, the reason or your visit, your diagnosis, recommended treatment, and care plan are all documented in your medical records.

Waiting beyond beyond the first 48 hours to seek medical care raises serious questions about whether you were really injured. It gives insurance adjusters room to question your credibility and claim your injuries happened elsewhere. Early medical documentation creates a hard-to-dispute link between your injuries and the crash that caused them.

Contact an Injury Lawyer You’ve Already Researched

Having attorney contact information ready before accidents happen seems paranoid until you need it. In the chaos following a crash, researching lawyers while injured and stressed leads to poor decisions.Having the name of a lawyer you carefully researched and chose already in your contact list – or the glove compartment of your vehicle – means you can confidently seek legal help right away.

Calling an experienced car accident attorney within 48 hours protects you from making statements or accepting offers far less than the full value of your claim.

Notifying the Insurance Company: Dos and Don’ts

Report the accident to your insurance company promptly but keep the conversation brief.

  • Provide basic facts about when, where, and how the crash occurred 
  • Do not volunteer unnecessary details about injuries or fault.  
  • Never give recorded statements without consulting an attorney first.  
  • Avoid discussing your physical condition beyond acknowledging you are seeking medical care.  
  • Do not accept responsibility for the accident or speculate what the other driver was thinking.

Begin an Injury Journal 

Start documenting how the crash affects your daily life from day one. Critical details to add to your injury journal include: 

  • Details about the crash before you forget them: the weather, road conditions, time of day, location, anything that stands out.  
  • Document the moments leading up to the impact. 
  • Add photos and descriptions of your injuries. 
  • Record daily pain levels every day 
  • Activities you can no longer perform 
  • Medical appointments you attended 
  • Days and hours you missed work 
  • Emotional impacts 

These notes may seem mundane, but they create powerful evidence when insurance companies later try to claim your injuries were not that serious.

How to Handle Unexpected Calls or Requests From the Insurance Company

Mentally prepare ourself for calls from the insurance company now. It may seem unimportant, but it can help prevent you from making costly mistakes. Picking up the phone to the voice of a friendly adjuster can catch you off guard and make you forget what precautions to take.

Request for Recorded Statements

Decline politely but firmly. Adjusters use recorded statements to trap you into contradictions or admissions that damage your claim. Alabama law does not require you to give recorded statements to the at-fault driver’s insurance company. Tell them you will provide information after consulting with your attorney.

Medical Record Request Authorizations 

Never sign medical authorization forms that insurance companies send. These forms often provide the insurance company full access to your medical history, allowing adjusters to search for pre-existing conditions they can blame for your current injuries. Your attorney can provide appropriate, limited authorizations if truly necessary. 

How You Are Feeling

Respond vaguely when adjusters ask how you’re feeling. You don’t want to say you’re “okay,” “fine,” or “doing better” as this can be used against you later to argue your injuries were not serious. Instead, say you are still under medical care and following doctor’s orders. 

Discussing Your Injuries 

Keep injury discussions minimal with insurance adjusters. You won’t know the full extent of your injuries during the first 48 hours, and detailed descriptions can lock you into statements that become problematic if your injuries worsen later or delayed injuries surface. Direct any medical questions to your treating physicians.

Quick Settlement Offers

Reject early settlement offers immediately. Insurance companies in Alabama make quick, low offers hoping victims will accept before understanding their injuries or consulting attorneys. These settlements include releases you must sign to receive compensation. These releases prevent you from ever seeking additional compensation for your injuries – even if the costs exceed the payment or your injuries worsen.

How to Handle Delayed Injuries After a Car Accident

Many car accident victims may not notice ymptoms for days or even weeks after a car crash in Mobile. The pain from whiplash, concussions, and internal injuries are dulled by adrenaline and shock before surfacing later.

If any new symptoms appear after your initial visit to the ER or any follow-up appointments, be sure to seek medical attention immediately. Inform your doctor that these problems started after your accident. Contact your attorney right away so they can document the delayed symptoms properly. Never assume it’s too late to address injuries that were not immediately apparent. 

Need Legal Help After a Car Crash in Mobile? Call Andy Citrin Injury Attorneys 

The first 48 hours after your car accident can determine the success of your claim. At Andy Citrin Injury Attorneys, our experienced car accident lawyers in Mobile are prepared to help. We can guide you throughout the legal process — including this critical period — and protect you from insurance company attempts to reduce your claim. 

We communicate directly with the insurance company adjusters while you focus on medical care and recovery. Our firm has a litigation-focused approach which lets insurance companies know we’re prepared to take cases to trial. As an added benefit, we have the only realistic mock courtroom in Alabama.

Don’t worry about the cost of hiring a lawyer. You pay nothing up front, and if we don’t win your case – we don’t get a dime! 

You don’t have to navigate the first 48 hours alone. Call Andy Citrin Injury Attorneys today 251-888-8888 for your free consultation.

Profile photo of Andy Citrin

Andy is the owner and CEO of Citrin Law Firm, P.C. He founded the firm in 1995 with the goal of helping injured people put their lives back together. His passion for protecting injured people has only grown since he opened the doors of Andy Citrin Injury Attorneys, and he has a history of winning numerous multimillion-dollar verdicts and settlements for his clients.