Social distancing and coronavirus changed how we do business. Like many businesses, Andy Citrin Injury Attorneys is still embracing teleconferences, letting us help people who are home or hospital-bound for many reasons. After a serious injury accident, it can also be hard to travel, due to life-changing injuries, lack of transportation, or the emotional stress of getting behind the wheel.
While working virtually with an attorney may seem strange, the truth is that we can serve our clients efficiently without having to meet in person — and we have years of experience and great results to prove it. Here are a few ways to make that process even more comfortable.
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Working With a Personal Injury Lawyer Virtually Doesn’t Have to Be a Challenge
After a car crash, slip and fall, or another accident, many victims like the idea of virtual meetings with their lawyer. You may already be overwhelmed by doctor’s appointments, and coordinating rides may seem impossible. When you add concerns about COVID-19 to the mix, it’s understandable why many injured people want to stay close to home.
If you’re not used to video meetings and teleconferences, virtual meetings may seem strange at first. However, with a little practice and help, we think you’ll find virtual meetings to be just as comfortable as in-person appointments. Here are three ways to improve your online or telephone discussions with a lawyer.
1. Get Familiar With the Technology
There are many ways your lawyer can communicate with you. At Andy Citrin Injury Attorneys, we frequently reach out to our clients using both old and newer technology:
- Telephone calls and text messages
- Video chats, using FaceTime and Skype
- Video conferences and Zoom
We can even share documents, images, and other information using email and texting. For example, your lawyer may ask you to send pictures of your injuries, vehicle damage, or the crash scene by text.
While picking up the phone may seem easy, you may not be completely comfortable with technologies like video chat or conferencing. If you have questions about one of our systems or need technical support, call our office. We’ll walk you through the process!
We recommend that our clients do a trial run using new technology before their first appointment or meeting. That way, you’ll give yourself time to download any necessary apps and troubleshoot your device. If you’re not comfortable or are unable to do things like emailing copies of documents, let your lawyer know so they can help you find another solution, like sending items in the mail.
2. Stay Organized
This piece of advice always applies when working with an attorney! While we can help you build your case, we will need your support. To get the most up-to-date information about your medical treatment, symptoms, and expenses, they may ask you for copies of your medical bills, letters from the insurance company, and other information.
When you stay organized, you’ll make the most of your time with your lawyer, making sure your case stays on track. Keep all your medical bills in one place, write down everything you can remember about the accident and your claim, and keep a list of questions or concerns you might want to bring up during the next call with your lawyer. The more organized you are, the more smoothly the process will go.
3. Ask Questions and Voice Your Needs
Ultimately, your lawyer is working on your behalf. If you have any questions or are struggling to express what you need, don’t hesitate to let us know! Our job is to fight for your rights. If you’re struggling with a video call app or aren’t sure why we’re asking you for medical records, we want to know. The entire Andy Citrin team is happy to do whatever it takes to make this process as painless as possible for you.
You Deserve Excellent Legal Help, Even if You Can’t Leave the House
At Andy Citrin Injury Attorneys, we’re proud to offer our clients the highest level of legal service. Even before the coronavirus pandemic, we worked with our clients remotely, and we’re proud to come to them when they are too hurt to leave the house or the hospital.
If you were hurt because someone else made a bad decision, you shouldn’t have to suffer alone, and you deserve the best legal representation, even when you can’t leave the house. We are proud to offer victims flexible ways to meet with our team, including virtual options like video calls, that work for you.
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Andy Citrin Injury Attorneys: Standing Up for Victims for Over 30 Years
If you or someone you love is hurt, but the accident wasn’t your fault, you deserve answers, and you deserve justice. At Andy Citrin Injury Attorneys, we’re proud to fight for victims like they were our own family members. Our personal injury attorneys have a reputation for going the extra mile for clients, including meeting them in their homes, over a video call, and more. When you need to understand the actual value of your case and what your options are after an accident or crash, you need the Andy Citrin Injury Attorneys Team.
We can meet with you to help you make the best decision for your health, your family, and your future. Get started today by requesting a free, no-risk consultation with a member of our team. Please complete this brief online form or call our offices at 251-888-8888 today to schedule your appointment.
The content provided here is for informational purposes only and should not be construed as legal advice on any subject.
Andy is the owner and CEO of Citrin Law Firm, P.C. He founded the firm in 1995 with the goal of helping injured people put their lives back together. His passion for protecting injured people has only grown since he opened the doors of Andy Citrin Injury Attorneys, and he has a history of winning numerous multimillion-dollar verdicts and settlements for his clients.